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Bike Repair & Service Center

Give Your Bike the Love it Deserves!

It is a scientific fact that a well-maintained bicycle can generate a 225% increase in stoke per mile. That’s why our Service Pros undergo extensive formal technical training every year, ensuring they’ll be ready to get your bike back into great condition. We love serving in our community as well as folks from Issaquah to Snoqualmie. You can trust our top-notch Technicians with your bike and that we’ll get you rolling safely. Estimates are always free, and our work is guaranteed for 30 days. And since service is based on a labor rate of $120 per hour, you can trust us with any sized job and feel confident you’ll be treated fairly. 

Updates To Repair & Service Process:

Q: Do I need an appointment?

A: Yes. At this time, we ask that you make an appointment before coming in for services. You can make an appointment online here or the "schedule service" button below. The only exception to this is flat tire repairs - that can be completed while you shop in most cases.

Q: When can I drop my bike off?

A: We operate a “virtual queue” and start servicing for the day in the order the service comes in. Ideally we'd prefer the bikes dropped off the day before your appointment, although we do accept bikes between 9:00AM - 9:30AM the day of your appointment. Service that arrives late we will need to reschedule to our next available appointment date.

Q: When can I expect my bike to be ready?

A: Typically within 24-48 hours if we do not need to order parts. If we don't have what we need to make the repair, it can take anywhere from a week up to a month.

Q: Will you remind me of my appointment time?

A: Yes. We will notify you through email or text message, or both if you choose when you schedule an appointment online.

Q: Do you work on eBikes?

A: For liability and insurance purposes, we only provide service for ebikes from the brands we offer or those with Shimano, Trek, TQ or Bosch eBike systems that are sold in bike shops. If you have an eBike from a different brand that is not sold in bike shops and does not have the aforementioned systems, kindly contact us beforehand to confirm if we can work on it before scheduling any service, including flat tire repairs, gear adjustments, or any other service.


Schedule Appointment

Service Packages

The Total Package 

Bring back that new-bike smell with this ultimate service. This option includes a complete disassembly, washing, and polishing before we rebuild your precious steed. Everything from headset to bottom bracket is refreshed and checked for wear. And if we find anything needing special attention, we’ll be sure to let you know. 

Road - $300

Includes Annual Refresh Plus

  • Overhaul hubs, bottom bracket, and headset
  • Replace cable and housing for derailleurs and brakes +adjustments
  • **Price does not include replacement parts needed

Hardtail - $463

Includes Road Package Plus

  • 50 hour fork service
  • Dropper post service
  • Brake Bleed front and rear
  • **Price does not include replacement parts needed

Full Suspension - $629

Includes Hardtail Package Plus

  • 50 hour shock service
  • Linkage bearing replacement
  • **Price does not include replacement parts needed

The Annual Refresh – $180

Life keeping you from riding as much as you had hoped last year? It happens to the best of us – and we’ve got you covered. This annual service features removal and cleaning of all drive-train components plus a comprehensive adjustment of all the bicycle’s systems, including wheels, drive train, brakes, and contact points. Our Service Technicians will inspect all high wear components and alert you to any that need to be replaced. Labor included, all parts billed separately.

  • Frame wipe down
  • Drivetrain removed, cleaned in the parts washer and lubed
  • Shifting adjustments
  • Brake adjustment
  • Precision wheel true
  • Check tire pressure and sealant level if applicable
  • Inspect/tension all bolts
  • Hub adjust/repack with grease
  • **Price does not include replacement parts needed.

Safety Check – $89

Gain peace of mind and know your bike is trail-ready. Our Service Pros will inspect your bike to ensure it’s in proper working order. If we find anything needing attention, we’ll provide you a repair estimate. This is the perfect choice for bikes that may have collected a bit too much dust since your last ride.

  • Complete safety inspection
  • Brake adjustment
  • Torque all hardware
  • Lube chain
  • Tire inflation

Annual Service – $110 

Rid your ride of those annoying rattles, clicks, and squeaks with this seasonal service package. Our Service Technicians will inspect and adjust each of the bicycle’s systems including wheels, drive train, brakes, and rider contact points. Repair estimates provided for issues needing more attention.

  • Safety check
  • Brake inspection and adjustment
  • Gear inspection and adjustment
  • Drive-train inspection and adjustment
  • On bike wheel true
  • Final inspection and wipe down
  • **Price does not include replacement parts needed.

Suspension Service

Parts not included in pricing. In-house service available on most brands.

50-Hour Suspension Fork Service - $60

Basic seasonal maintenance recommended every 50 hours of riding by all major manufacturers. This includes replacement of dust wipers and fresh bath oil. Does not include damper bleed or removal of internals. Parts additional.

  • Removal of cockpit components and fork
  • Replacement of lower leg seals and dust wipers
  • Replacement of fork oil to appropriate level
  • Replacement of crush washers and retainers
  • Clean/grease headset and reinstall fork and cockpit components
  • This service is recommended within 50 hours of riding a new fork to maintain and/or improve suspension performance.
  • Parts additional

50-Hour Rear Shock Service - $60

Basic seasonal maintenance recommended every 50 hours of riding. This includes removal of air can on rear shock, cleaning, and replacement of seals. Parts additional.

  • Removal of shock
  • Replacement of air can O-rings and dust wiper
  • Replacement of seal head O-rings
  • Replacement of piston quad ring and O-ring
  • Shock reassembly and inflation
  • Reinstall shock and torque hardware to spec
  • Parts additional
  • This service is recommended within 50 hours of riding a new shock to maintain and/or improve suspension performance.

100-Hour Suspension Fork Service - $105

Annual service includes disassembly of fork, cleaning of internals, replacement of dust wipers and new oil. On RockShox forks, all damper and air spring wear parts are replaced. For Fox FIT and RockShox Charger dampers, the rebuild includes bleeding the damper. Parts additional.

  • Upgrades over 50hr fork service include the following:
  • Replacement of air valve and top cap O-rings 
  • Replacement of compression damper O-rings and damper seal head O-rings
  • Replacement of air seal head O-rings and washers
  • Replacement of rebound damper glide ring
  • Replacement of main air piston O-ring and bumper
  • Static fork tune with rider
  • This service is recommended within 100 hours of riding a new fork to maintain and/or improve suspension performance.
  • Parts additional

100-Hour Rear Shock Service - $120

For those who ride more often, we recommend this expanded service package. We’ll disassemble your rear shock and replace all washers, rings, and seals, replace the shock oil, and tune the shock to the rider’s weight. Parts additional.

  • Upgrades over 50hr shock service include the following:
  • Replacement of air can glide rings and quad ring
  • Replacement of damper glide rings and O-rings
  • Replacement of air piston washers and O-ring
  • Replacement of internal floating piston O-ring
  • Replacement of shock oil
  • Reinstallation of air can
  • Replacement of seal head air valve
  • Static shock tune with rider
  • Parts additional
  •  This service is recommended within 100 hours of riding a new shock to maintain and/or improve suspension performance
rear link service

Rear Linkage Service - $110

There’s more to your rear suspension than just the shock! We recommend replacing all linkage bearings, hardware, and bushings every 100 ride hours. This service includes all labor associated with a full linkage rebuild kit. Parts additional.

Suspension Setup

Parts not included in pricing. 

Static Suspension Setup - $60

Demystifying suspension setup can be a daunting task, but don't worry! During our session, we will expertly set up your suspension to ensure a smooth ride. Additionally, we will provide a comprehensive explanation of each of the controls and their impact on your ride, so you will have a full understanding of how to optimize your suspension setup in the future.

  • Set a baseline sag for front and rear suspension
  • Set a baseline for rebound and compression

Telemetry Suspension Tune - $250

Our Telemetry Suspension Tuning Service is designed to enhance your riding experience like never before. Our innovative Data Acquisition System uses sensors installed on your bike to gather real-time data on your suspension performance while you ride, allowing us to identify areas for improvement with ease. Say goodbye to the hassle of prolonged testing and experimenting with different settings - our system ensures a quick and efficient setup, tailored specifically to your riding style. Upgrade your riding experience today and schedule a session for our Telemetry Suspension Tuning Service.

 Dropper Post Service

Thanks to dirt and grime working its way into the post, your seat dropper post requires similar service as suspension forks and shocks, and at the same intervals. We have several levels of service, depending on model.

Dropper Post Service

Basic Dropper Post Service - $85

Bring your bike in every 100 hours of riding to have us take a look at your dropper post. We’ll inspect all components and wear items and replace what is needed. Parts additional.

Specialty Services

E-BIKE SERVICE - $120 per hour

All diagnosis and service.  One hour minimum.

24 HOUR RUSH – $100

Front of the line service delivered within 24 hours.

Di2 CONNECT \ E-Bike Software Updates – $20

Update Di2 and connect during service.

CREAK DIAGNOSTIC - $120 per hour

Diagnose and resolve creaking issue.  Full torque check and lubrication.


North Bend \ Snoqualmie \ Fall City - Bookable online

All pricing listed is for labor only; parts are additional unless otherwise indicated. Additional service fees may apply. $5 shop supply, hazardous material and environmental fee may apply to any repair. Service pricing and available services are subject to change. Please inquire with a Singletrack Cycles Associate at 425-888-0101 or for details.
Bike Storage: 
Completed bike repairs must be picked up within 7 days - $10 storage fee ever day after.  

Bike Abandonment Policy:
Any repair bikes(s) and bicycle components left for for more than 45 days will be considered abandoned and will be resold or donated.  

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.