VELOCARE


Worry-Free Bicycle Ownership

Your bike is an important part of your lifestyle. That's why Singletrack Cycles has partnered with Velocare to keep you in the saddle with hassle-free service coverage.

This goes beyond normal manufacturer's warranties by covering a few things that are not included, such as parts failure from normal wear and tear. Velocare offers 3 to 5 years of worry-free riding. If it fails, Velocare will replace or repair it.

Just like the name implies, we take care to keep you riding, and if a part fails, bring your bike to Singletrack Cycles and they will handle the service authorization, provide the required service, and get you back to pedaling in no time. There are no out-of-pocket expenses, no deductibles, and no hidden costs. Pick up your repaired bike, shake hands, and go pedal. That's Velocare.

What's Covered


Bicycle part failure will occur naturally due to use and aging of your bicycle - Velocare has you covered so you can keep pedaling.

Your bicycle is built to exacting standards and will give you years of enjoyment, and with the purchase of a Velocare plan, you will have additional 3 to 5 years of worry-free service so you can ride with peace of mind knowing that when a covered component wears or fails, Velocare will repair or replace it.

This Plan Covers


  • Steering Components
 
  • Suspension
  • Levers
 
  • Seat Post and Saddle
  • Cables
 
  • Pedals
  • Hubs
 
  • Bottom Bracket
  • Rotors
 
  • Chain
  • Rims
 
  • Derailleur
  • Spokes
 
  • Complete Drive Train

 

With a Velocare plan you pay $0 at the the time of the replacement of a covered component. You don’t pay labor. You don’t pay for parts. It’s all covered in your Velocare plan. There are two plans to choose from, 3 years and 5 years.

What Does It Cost?


BIKE PRICE 3 YEARS 5 YEARS
$0 - 499
 
$75
 
$115
$500 - 999
 
$85
 
$135
$1,000 - 1,499
 
$105
 
$165
$1,500 - 2,499
 
$135
 
$205
$2,500 - 5,499
 
$165
 
$275
$5,500 - 9,999
 
$245
 
$405
$10,000 - 15,999
 
$335
 
$545
$16,000 - 19,999
 
$425
 
$665

 

How to Get It


Contact Singletrack Cycles today and talk to one of our friendly staff to get either 3 or 5 year coverage for your new bike. Forget to buy coverage with your new bike? No problem. Any bicycle purchase from Singletrack Cycles less than 30 days ago is still eligible.


* Velocare covers various bicycle components and accessories attached to the bicycle frame, at the time of sale, for failure through normal recreational riding.
** Parts failure does not cover regular maintenance, damage resulting from lack of maintenance, or abuse. Does not cover frame, brake pads, tires and tubes, or batteries. The frame is always subject to manufacturer's warranty.